Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-consulting-for-operational-improvement-in-repair-shops.livebursts.com (hereafter referred to as “AI Consulting” or “we”). We are dedicated to maintaining the privacy and security of your personal information when you visit our website, use our applications, or engage with our services. This Privacy Policy details how we collect, utilize, and safeguard the data of our users in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and similar laws in Colorado, Utah, Connecticut, Virginia, South Africa, etc.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://ai-consulting-for-operational-improvement-in-repair-shops.livebursts.com
  2. Any applications or services offered through our platform
  3. Interactions with users through emails, phone calls, text messages, or other communication channels

Please note that this policy does not extend to third-party websites, applications, or services accessed via links on our site. These external platforms have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. You sign up as an authorized user for our applications and services
  2. You visit our website and engage with its content and features
  3. You subscribe to receive newsletters, promotional emails, or any other form of communication from us

Personal Data Collection

AI Consulting collects several types of personal data, which can include:

  1. Account Information: Details associated with your user account, such as username, email address, and password.
  2. Payment Information: Credit card numbers, billing addresses, and payment history used for transactions on our platform.
  3. Financial Information: Data related to your financial status or transactions, which may be necessary for certain services or features.
  4. Purchase Information: Records of products or services bought through our platform, including quantities, prices, and order dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, advertising IDs, or device tokens.
  6. Location Data: Geographic coordinates and location-based data provided by your device when using certain features of our applications.
  7. Feedback: Comments, reviews, and ratings shared by users regarding our products or services.
  8. Social Media Information: Data from social media platforms when you interact with us through these channels.
  9. Product Information: Details about the products or services that interest or purchase from our platform.

We collect this data through various methods: user input forms, account settings, browsing interactions, analytics tools, and third-party partners.

Cookies

AI Consulting uses cookies to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: These cookies are essential for the basic functionality of our platform. They ensure that you can navigate through pages without loss of content or features.
  2. Preference Cookies: Used to remember user preferences, such as language selection, to provide a personalized experience.
  3. Analytics Cookies: Help us analyze user behavior and improve our services. These cookies track information like page visits, unique visitors, and referral sources.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of non-essential cookies are set on their device.

Retention and Deletion

AI Consulting retains personal data for the duration required by law or for legitimate business purposes. Once the data is no longer needed for these reasons, we securely delete it from our systems. The specific retention periods vary depending on the type of data and the applicable laws in each jurisdiction.

Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect or solicit personal information from children. If you believe we have collected such data by mistake, please contact us immediately so that we can take appropriate action.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): The right to request the deletion of your data, under certain circumstances.
  • Restriction: The right to limit the use or processing of your data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
  • Objection: The right to object to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or file an appeal/complaint, please contact our Data Privacy Team at privacy@ai-consulting-for-operational-improvement-in-repair-shops.livebursts.com.

Changes to Policy

AI Consulting reserves the right to update this Privacy Policy at any time. We will post the updated policy on our website and notify users through email or other communication channels. We encourage you to review this page periodically for any changes.

Contact Information

For any questions, requests, or concerns related to privacy or data protection:

Email: contact@ai-consulting-for-operational-improvement-in-repair-shops.livebursts.com
Address: AI Consulting, Privacy Team, [Street Address], [City, State, ZIP Code]